1. About these Terms and the seller
These Terms govern every purchase and use of the online revision service "PL CSCS" (the Service). The Service provides independent CSCS Health, Safety & Environment revision materials, practice questions, mock tests, and progress features.
Your contract is with —, registered or principal trading address —, email — (the Seller, we, us, or our).
Purchasing access creates a contract between you and the Seller. The payment provider, hosting providers, CITB, and CSCS are not parties to that contract.
2. Eligibility and accounts
You must be at least 18 years old to purchase access. If a learner is under 18, a parent or legal guardian must make the purchase, accept these Terms, and supervise use of the account.
You must provide accurate, current information, keep your sign-in details confidential, use only your own personal account, and notify us promptly if you suspect unauthorised access. You are responsible for activity on your account unless it results from our failure to use reasonable care and skill.
3. Ordering and formation of the contract
Before paying, you can review the product, access period, total price, currency, promotion code, and these Terms, and correct input errors. You place an order by accepting these Terms, giving the separate immediate-supply consent, and selecting the unambiguous payment button. The contract is formed when payment is successfully confirmed and access is activated.
We may reject an order for a legitimate reason, including suspected fraud, an obvious pricing or configuration error, legal restrictions, or inability to supply the Service. If payment has been taken for a rejected order, it will be refunded.
The contract is available in English and Polish and this page can be saved or printed. Both versions are intended to have the same meaning. If there is an inconsistency, the English version prevails to the fullest extent permitted by law, without limiting mandatory consumer rights; any ambiguity will be resolved in the consumer's favour where the law requires. We record the accepted Terms version, language, account, and consent with the payment record.
4. Price, payment, and access period
The checkout summary shows the total one-off price in the selected currency, including any taxes we are required to charge and any valid discount. There are no recurring charges, automatic renewals, deposits, or minimum spending commitments.
Payment is processed by an external payment provider. We do not receive or store complete card details. You authorise the provider to charge the displayed amount and must not make a knowingly false, fraudulent, or abusive payment dispute.
Each successful purchase provides 365 days of personal access beginning when payment is confirmed. A later purchase starts a new 365-day period from that later payment and replaces the previous expiry date; unused time does not stack. Access cannot be transferred, resold, exchanged for cash, or paused except where required by law or expressly agreed by us.
5. Immediate supply, cancellation, and statutory remedies
A UK consumer entering a distance contract normally has 14 days to cancel. Our digital content is supplied immediately after payment. At checkout you expressly consent to that immediate supply and acknowledge that, to the extent the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, your cancellation right is lost when supply begins. Supply begins when access is activated.
If the required consent or acknowledgement was not obtained, or the legal exception does not apply, any statutory cancellation right remains available. To exercise a right that still applies, email — with the account email and order details. We will process any refund required by law using the original payment method.
Nothing in these Terms excludes the Consumer Rights Act 2015. Digital content must be of satisfactory quality, fit for purpose, and as described. If it does not conform, you may be entitled to repair or replacement and, where that is impossible or is not provided within a reasonable time without significant inconvenience, an appropriate price reduction which may be a full refund.
6. Licence and intellectual property
For the paid access period, we grant you a limited, personal, non-exclusive, non-transferable licence, revocable only in accordance with these Terms, to use the Service for your own CSCS revision. The purchase does not transfer ownership of the Service, software, questions, explanations, translations, design, databases, trade marks, or other content.
The Service and its original content are owned by us or used under licence and are protected by copyright, database-right, trade-mark, and other intellectual-property laws. Third-party names and marks remain the property of their owners. All rights not expressly granted are reserved.
7. Acceptable use and protection of the Service
You must not:
- share, lend, sell, sublicense, or transfer an account or allow another person to use your paid access;
- copy, photograph, record, publish, transmit, translate, or reproduce a substantial or systematic part of the practice materials, or build a competing collection from them;
- use bots, scripts, scraping, automated screen capture, data mining, bulk extraction, or the Service or its content to train or evaluate an artificial-intelligence or machine-learning system;
- bypass access controls, quotas, rate limits, authentication, or technical protections, probe for vulnerabilities, reverse engineer the Service, or attempt to obtain source code or undisclosed answers;
- introduce malware, overload, disrupt, damage, or impair the Service or interfere with another user's use; or
- use the Service unlawfully, fraudulently, to impersonate another person, to infringe rights, or to assist cheating in an official examination.
We may use proportionate security and usage records to investigate suspected misuse. We may rate-limit, restrict, or suspend access while investigating, and may terminate access for a material or repeated breach. We may act immediately where reasonably necessary to protect users, content, evidence, payment systems, or service security, and may pursue available legal remedies.
8. Availability, maintenance, and changes to the Service
You need a compatible, up-to-date browser, a suitable device, and internet access. You are responsible for your device and connection. We aim to keep the Service available but do not promise uninterrupted or error-free operation; maintenance, security incidents, third-party failures, and events outside our reasonable control can cause interruption.
We may update questions, explanations, security controls, and technical features to maintain accuracy, safety, legality, and performance. We will not materially remove the core paid revision service during an existing access period without a valid reason. A significant failure to supply remains subject to your statutory remedies.
9. Revision product and examination disclaimer
The Service is independent. It is not affiliated with, endorsed by, approved by, or operated by CITB or CSCS. It does not book the official test, issue a CSCS card, provide an official qualification, or reproduce the live examination.
Practice materials are educational aids, not legal, health-and-safety, employment, immigration, or professional advice. We take reasonable care with the content but do not promise that any practice question will appear in an official test or that using the Service will result in a pass, card, job, or other outcome. You remain responsible for checking current official requirements and preparing appropriately.
10. Complaints and consumer assistance
Send complaints about payment, access, faults, or content through the support centre or to —. Include your account email, order details, a description of the problem, and relevant evidence. We will investigate fairly and within a reasonable time and may ask for information needed to reproduce or resolve the issue.
If we cannot resolve a consumer complaint, we will provide any alternative-dispute-resolution information required by law. Consumers may also obtain independent help from Citizens Advice in England and Wales, Advice Direct Scotland, or Consumerline in Northern Ireland. You do not have to use informal resolution before exercising any right to go to court.
11. Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights, damage caused by digital content where liability cannot lawfully be excluded, or any other liability that the law does not allow us to exclude or limit.
If you are a consumer, we are responsible for foreseeable loss or damage caused by our breach of these Terms or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, for business losses, or for failures caused by your device, internet connection, misuse, or a third party outside our reasonable control, except where the law makes us responsible.
If you use the Service wholly or mainly for business purposes, the consumer provisions do not apply. Subject to the liabilities that cannot be limited, our total aggregate liability arising from the Service will not exceed the amount you paid for the affected access period, and we will not be liable for loss of profit, revenue, business, opportunity, goodwill, or data.
12. Personal data
We process personal data as described in the Privacy Policy and in accordance with applicable UK data-protection law. Privacy Policy.
13. Suspension, termination, and expiry
You may stop using the Service at any time. Stopping use does not create a refund right after immediate supply has begun, except where required by law or under an express additional refund promise from us.
We may suspend an account immediately for a credible security, fraud, payment, legal, or serious misuse risk. We may terminate for a material or repeated breach, normally after giving a reasonable opportunity to remedy it where that is appropriate. Suspension or termination does not remove accrued rights, statutory remedies, payment records, or records we must retain by law. Access otherwise ends automatically at expiry.
14. Changes to these Terms
We may change these Terms prospectively for legal, regulatory, security, technical, or business reasons. The version accepted at purchase continues to govern that purchase. If a change must affect an existing Service, we will give reasonable notice where practicable and will not use a change to remove mandatory rights or retrospectively impose a new charge.
15. Governing law and courts
These Terms and the contract are governed by the law of England and Wales. If you are a consumer, this choice does not deprive you of any mandatory protection that applies under the law of the part of the United Kingdom or other country where you habitually live.
A consumer living in England or Wales may bring proceedings in the courts of England and Wales, a consumer living in Scotland may use the Scottish courts, and a consumer living in Northern Ireland may use the Northern Irish courts. We may bring proceedings against a consumer only in a court permitted by applicable consumer law. Business users submit to the exclusive jurisdiction of the courts of England and Wales.
16. Other legal terms
Neither party is liable for delay or failure caused by an event outside its reasonable control, but this does not remove any refund or other right that cannot lawfully be excluded.
You may not transfer your contract or account. We may transfer our rights and obligations to a successor or purchaser of the Service if this does not reduce your rights, and we will notify you of any transfer that materially affects you.
If any provision is unlawful or unenforceable, it will be treated as modified to the minimum extent necessary or removed, while the remaining provisions continue. A delay in enforcing a right is not a waiver of that right.
These Terms, the checkout information, and policies expressly incorporated into them form the contract. No person other than you and the Seller has a right to enforce it under the Contracts (Rights of Third Parties) Act 1999. Nothing in this clause excludes liability for fraud or fraudulent misrepresentation.